Privacy Notice
Last updated: 15 June 2026
Frienguide ("Frienguide", "we", "our", "us") is the data controller for personal data collected through this website. You can contact us at frienguide@gmail.com.
What we collect
- Email address and first name — when you request the free guide or buy the premium guide, so we can deliver your guide and provide customer support.
- Order data — Paddle (our payment provider) collects payment and billing information on our behalf for the sale.
- Basic usage / device data — IP address, device, and interaction events for security, fraud prevention, and product improvement.
Why we use it
- Delivering the guide you requested (performance of a contract).
- Providing customer support (performance of a contract).
- Security, fraud prevention, and product improvement (legitimate interests).
- Complying with legal obligations (e.g., tax, accounting).
Who we share it with
- Paddle, as Merchant of Record, for sale, subscription management, payments, tax compliance, and invoicing.
- Service providers who help us run Frienguide (hosting, email delivery, analytics).
- Professional advisers and authorities where required by law.
Retention
We keep personal data only as long as needed for the purposes above, after which it is deleted or anonymised. Order records may be retained longer to comply with tax and accounting obligations.
Your rights
Depending on your location, you may have rights to access, correct, delete, restrict, or port your personal data, and to object to certain processing or withdraw consent. To exercise these, email frienguide@gmail.com. EU/UK users have the right to lodge a complaint with their local supervisory authority.
International transfers
Some of our service providers may be located outside the UK/EEA. Where this is the case, we rely on appropriate safeguards such as Standard Contractual Clauses or adequacy decisions.
Security
We use appropriate technical and organisational measures — including encryption in transit and access controls — to protect your data.
Contact
Questions about privacy? Email frienguide@gmail.com.